The Ricketts Design Commitment

 

We believe in doing everything with excellence, to the Glory of Jesus. Therefore, we fully stand behind our products. Also, we understand trusting someone when buying custom solid wood furniture online can seem scary. That’s why we make this commitment to you, our customer:

 

1. If your piece(s) aren't crafted the style, size, or color that you ordered, we will fix it or - replace it.

 

2. If your piece(s) arrive damaged, we will repair or replace it.

 

3. If your piece(s) ever crack, we will repair or replace it.

 

The Ricketts Design Commitment is our promise to you for as long as you own your lifetime legacy Ricketts Design Co furniture. Our small team isn't just like family, we truly are family, and we want to bless you not just with a beautiful piece, but a wonderful experience all-around. You won't get stuck on a long call waiting for someone to pick up. If you call us, you're talking directly with an owner of the company. The same person who answered the call to help you place the order will make your piece as well.